Support
Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, shipping address, payment information, and phone number.
2. How We Use Your Information
We use the information we collect to process transactions, send order confirmations and shipping updates, respond to your inquiries, send marketing communications (with your consent), improve our website and services, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep your information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@altheabiolab.com